FAQ

 

Q: What makes you any different than any other plant E-Commerce sites?

A: Tired of getting plants that look beat up in a box? Or receiving twigs? With BloomBox, we control the entire process. Your plants are picked directly from our growing field, placed in a open top box and hand- delivered by our staff, in our vehicles. Your plants never bounce around in third party distribution centers. (If your home feel free to chat with us about your gardening, WE LOVE IT)

Q: Will my items be shipped?
A: No, all Bloombox orders are hand-delivered by a member of our staff, in our vehicles, in an open-top box. Live plants are never boxed.

Q: How long will it take for my plants to arrive?
A: Your order will be at your doorstep within 3 days of you placing your order. We do not deliver on Sundays, so please allow an extra day for delivery during our peak times if you place your order on Thursday or Friday. (For example: If you place your order on a Wednesday, you will receive it no later than Saturday evening.)

Q: Where are your plants grown?
A: We have chosen specific local family owned and operated greenhouses, establishing relationships to receive the highest quality plants available. Under each plant listing will be the original growing location. All of our plants come from our region aside from tropical plants, which are sourced from Florida.

Q: What size are your plants?
A: It depends on what type of plant you are buying. All sizes are stated in each plant page. Most annuals are delivered in 4.5” pots, and most perennials are delivered in quart-sized containers or gallons. All plants are 100% fully grown, in soil, and are not bare root. They are delivered to you exactly as you would find them at your local garden center.

Q: Can I pick my plants up?
A: No, we do not offer order pick-ups at this time.

Q: Where are you located?
A: We have a sorting facility and outdoor growing space in Lancaster PA. We do not have a retail location at this time.

Q: Am I talking to a real person on your live chat feature?
A: Yes, when you use our live chat feature, you are speaking directly to a member of our management team.